We have a selection of grades for our products, these range from Grade A to Grade D, with sub grading within some grades.

Below is a guide to explain our grading structure, please understand where a product is graded it is to be expected that the product conforms to the below chart.

TV Stands - All stands will function correctly
Grade A	Grade B	Grade C	Grade D
No noticeable marks or blemishes	Small light scratch(es)	Noticeable scratch(es) and/or dent(s)	Worn but functional
Generally appears as good as new	Usually not noticeable when sat away from TV	Scratch deep enough to notice	Dent deep enough to notice

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Remote Controls
Grade A	Grade B	Grade C	Grade D
No deep marks or scratches	Light wear on buttons typical with use	Heavy Wear on buttons typical with use	Scratch(es) on remote front
Generally appears as good as new	Light wear on a few commonly used buttons	Heavy wear on a few commonly used buttons	Functional but has some scratches on remote front

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LCD Panels
Grade A	Grade B	Grade C	Grade D
No noticeable marks or blemishes	Small light scuff(s)	Scratch near edge of panel	Scratch towards the middle
Generally appears as good as new	Usually not noticeable when panel is lit	Scratch deep enough to notice, but out of typical eye line	Scratch deep enough to notice, in view of typical eye line

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Laptop Case Plastics
Grade A	Grade B	Grade B-	Grade C	Grade D
No noticeable marks or blemishes	Small light scuff(s)	As Grade B with colour wear	Scratch on plastic	Multiple scratches or colour fade
Generally appears as good as new	Small "whispy" marks, no deep scratches	As Grade B but also noticeable colour wear to the plastics, for example on touch pad or mouse buttons Wear will be shown in the picture for the product	Scratch deep enough to feel with finger tip	Multiple scratches or colour fade due to use