The majority of our parts are new, to tell if the part is new, used or refurbished just look at t...

Each spare part is passed through a thorough testing process, however, sometimes we miss a fault,...

Yes you can but you must note the following. Any advice given to you is advice, unfortunatel...

Yes we offer an amazing discount to our trade partners. We offer a basic 20% discount which is in...

No, at the moment we do not.

Could you please fill out a return request, to do this, please visit our website and login to you...

We stock well over a million products.

We are based near Portsmouth on the south coast of England.Unit B Lake WorksCranleigh RoadFareham...

We source our new parts from different sources to ensure the best price and availability of parts...

We are a family run business with a dedicated and hard working team who strive to offer the best ...

When ordering certain new parts, we are ordering them from the manufacturer. We can't return item...

We’ll beat any distributor price. We offer discounts and special rates to frequent buyers and rep...

D.C. voltage can be used to test most LED strips on the test points.Dedicated LED strip testers e...

We do not stock any LCD screens – if your display is damaged , the TV is beyond economical repair

Unfortunately we cannot accept returns on any parts that have been fitted

Symptoms can include but are not limited to: Sound but no picture, Faint image on the screen (can...

New backlights are a brand new original part.As New backlights are salvaged from delivery damaged...

Part numbers can be either printed on the part itself or on a printed sticker, some printed part ...

At the moment, no.

Nope, all costs and transaction fees are covered by us, the price you see is the price you pay.

We don't store or see your complete payment information, we are given a transaction ID, and only ...

You can pay for your item using your PayPal balance or your Debit or Credit Card directly on our ...

It is very safe to pay online, we selected PayPal for their excellent security record as well as ...

Yes you need to register on our website to order. Once you have registered you are able to purcha...

If you have forgotten your password please use the Forgot your password? link on the login p...

Add the item to your shopping cart, you will be taken to your shopping cart, click checkout.Now y...

To create your account click the Create Account link at the top of the page and follow the instru...

We will try our best to beat the total cost of purchase! We will try to beat the total cost as th...

The majority of eBay sellers don't have the overheads of a proper business and might sell the occ...

Yes, it is up and working!

Each time you purchase a spare part you earn reward points, it is that simple. There are a couple...

Your reward point value is shown on your account page.

Reward points are our way of saying thank you! Every customer gets reward points which they can u...

You can redeem your points and get money off your next order. They can't be applied retrospective...

We will help you try to diagnose the fault as best we can, but please remember LCD and Plasma TVs...

At the top of every page is our search box. Use this box to search our entire inventory for the s...

We try our best to advise you as to what you need via our contact form, however, sometimes it is ...

The first thing to do is to search our website to see if we have the part listed for another TV.I...

Each product has an EasySearch ID, if you type in the EasySearch ID into our search box it will t...

You can search by your TV model and compare the parts visually against what you are searching for...

All our domestic shipping options are fully tracked and the majority of our international postage...

No we don't charge a handling fee

Yes! We send worldwide!

Shipping times very based on shipping method chosen and the destination country.Estimated/Typical...

The best solution is to add the item to your basket and use the shipping estimator to see the ava...

Please add the item(s) you wish to purchase to your cart, view your cart and use the shipping est...

If your order is placed before 17:00 then we will try our very best to dispatch your order the sa...

We use Royal Mail for all UK orders and we also use Royal Mail for all international orders under...

FastFix is our collect in store delivery option.

All orders are picked from the warehouse on the day of order and packed the same day. We aim to d...

Unfortunately at the moment we don't stock screens.We have had problems with logistics in the pas...

Unfortunately at the moment we don't stock stands.We have had problems with logistics in the past...

If the item is available to be purchased, the item is in our warehouse and in stock!

The products origin is stated on the product page for each product.